Toll Brothers - We lost 80,000

1.0
Details

Update by user Jan 21

I am unable to do the pro and con because the buttons do not work on this site. So I will mention it here.

The PRO's are many, selection, ease of lifestyle, helpful fun employees.

The CON's are they do not look at each case individually treat a default as generic. Our issue was the market was bad to sell our home

Original review posted by user Jan 21

we decided to build with toll but our home would not sell. W had to back out and they were able to resell it quickly. Toll kept our deposit. We are not wealthy and were 62 at the time. They did say if we ever build again we would be able to use some of that money and when we tried three years later they said there is no paperwork of the original transaction. I don't think the company realizes what is does to peoples lives. They lost nothing.
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ID
#1767998 Review #1767998 is a subjective opinion of poster.
Location
Newtown, Pennsylvania
Service
Toll Brothers House Building Service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$80
Preferred solution
Let the company propose a solution
2.1
Details
Horrible job on the exterior of the property and will leave you high and dry! Do not provide the adequate drainage or pitch to their lots and leave a ton to be desired. They will give you the run around and corporate won't respond either. Have given up 3 seasons of...
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1 comment
Anonymous
#1540317

Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.

ID
#1293248 Review #1293248 is a subjective opinion of poster.
Service
Toll Brothers House Building Service
Reason of review
Bad quality
Loss
$10000
Preferred solution
Independent survey and job remedied at Toll expense
DO NOT BUY IN WINTER GARDEN, FL Since closing on this house I have had so many problems with items gone wrong and asking them to repair them. Three months since closing I have had so many problems air conditioner x 3 times, problems with the roof, my second bedroom...
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ID
#1127681 Review #1127681 is a subjective opinion of poster.
Service
Toll Brothers House Building Service
However the workmanship is not great, they will destroy your yard and do not honor warranty issues. I've waited 7 months for 2 dead trees to be replaced. We paid over $1.6M for our house and they can't replace 2 trees. They build an ok house with way overpriced...
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ID
#955522 Review #955522 is a subjective opinion of poster.
Location
Newtown, Pennsylvania
Service
Toll Brothers House Building Service
Reason of review
Bad quality

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