Toll Brothers Reviews and Complaints
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
0
ISSUES RESOLVED
47
TOTAL REVIEWS
$1.2M
CLAIMED LOSSES
$110K
AVG LOSS
42.2K
PAGE VIEWS
What's your story with this company?
Ask a Question About Toll Brothers
Cons
- Warranty and the quality of the build
- Whole experience with toll brothers
- Absolutely unprofessional
Pros
- Home for sale
- Buildings look good
Estates at Mill Creek | Toll Brothers review
I have tried for four years to get Toll to mow our trails. They advertise our development as Over 2 miles of Walking trails but most of the time they are unusable with poor drainage resulting in large areas of water, overhanging tree branches, high weeds and debris on the trail surface. You are lucky if you don’t twist your ankle or pick up ticks.
Review
Legal action | Toll Brothers review from Haymarket, Virginia
Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.
Review
Purchased a brand new single family home in San Ramon, CA. in 2018. Had no idea about their poor workmanship and the terrible management. Started good in sales office. Pick and choose our options at their design center in Pleasanton was a joke. Sales ladies have no...
View full review
Review
Cons
- Whole experience with toll brothers
Reason of review
Bad quality
Loss
$990000
Preferred solution
Full refund
Horrible job on the exterior of the property and will leave you high and dry! Do not provide the adequate drainage or pitch to their lots and leave a ton to be desired. They will give you the run around and corporate won't respond either. Have given up 3 seasons of...
View full review
1 comment
Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.
Review
Service
Toll Brothers House Building Service
Reason of review
Bad quality
Loss
$10000
Preferred solution
Independent survey and job remedied at Toll expense
Chandler has fallen halfway out the sockets | Toll Brothers review from Horsham, Pennsylvania
I purchased my home in Maryland at Marlboro Ridge about 5 years ago. Recently the house has been falling apart! Chandler is off the hinge and about the fall...major cracking in the upper loft of my house....can someone please call me 215-908-4281. Reggie Clark
Review
Service
Toll Brothers House Construction
Reason of review
Bad quality
We recently built with Toll in Michigan, the home has no grading on one side whatsoever, with heavy rains the dirt has all gone away. Neighbors and people who come visit our home are all amazed by the lack of effort by Toll. Have brought this up so many times woth the...
View full review
1 comment
Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.
Review
Service
Toll Brothers House Construction
Reason of review
Bad quality
they pretend to be high end, they aren't good people, they lie cheat and vandalize and ignore and brush off customer complaints the good thing about their developments is that the overall package is descent looking albeit lower quality construction, and looks like a...
View full review
1 comment
so all people destroy kill pollute and complain about plastic and on time deliver soon that is all they will have to compain about s in the bay
Review
Service
Toll Brothers Home Buying
Reason of review
Poor customer service
Draft home from Toll. Insulation was done on the cheap with no air barrier. Energy audit by a third party exposed the issue, but Toll doesn't want to do anything and hides behind "code", while claiming to be a luxury builder and charging top dollar from customers....
View full review
Review
Service
Toll Brothers Insulation Service
Cons
- Warranty and the quality of the build
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
My husband and I are thinking about building a house with Toll Brothers in Aurora, CO. Their models are very nice, but expensive. If we do decide to build with them the whole thing will cost about 1.2M With that being said since it is a lot of money we have searched...
View full review
7 comments
I would say trust your realtor and your gut instinct. We have been in that sales office a couple of times, looking to maybe purchase/build with them, but after all consideration they seem way too far overpriced for the area and I too am worried about bad reviews. I do love their model homes, and when I asked their sales rep how much it would truly be to build a home just like the model she said $1.7M and I laughed and said no way would I pay that for a home in Aurora.
View more comments
Review
Service
Toll Brothers Home Buying
Reason of review
Poor customer service
They have a poor customer service after they are done with you. Poor quality. I have asked my builder to send someone to fix the cracks all over my house which my house is only one year old and he have said it is my responsibility to fix them. Once they get their money...
View full review
1 comment
Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.
Review
Service
Toll Brothers House Construction
Reason of review
Bad quality
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.