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We recently built with Toll in Michigan, the home has no grading on one side whatsoever, with heavy rains the dirt has all gone away. Neighbors and people who come visit our home are all amazed by the lack of effort by Toll. Have brought this up so many times woth the...
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2.1
#1272005
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they pretend to be high end, they aren't good people, they lie cheat and vandalize and ignore and brush off customer complaints the good thing about their developments is that the overall package is descent looking albeit lower quality construction, and looks like a...
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Anonymous
reep

so all people destroy kill pollute and complain about plastic and on time deliver soon that is all they will have to compain about s in the bay

#1258072
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Draft home from Toll. Insulation was done on the cheap with no air barrier. Energy audit by a third party exposed the issue, but Toll doesn't want to do anything and hides behind "code", while claiming to be a luxury builder and charging top dollar from customers....
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1.3
I didn't like
  • Warranty and the quality of the build
#1256695
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My husband and I are thinking about building a house with Toll Brothers in Aurora, CO. Their models are very nice, but expensive. If we do decide to build with them the whole thing will cost about 1.2M With that being said since it is a lot of money we have searched...
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Anonymous
Anonymous

Dont do it!! You never get any answers and they start with options and then start to delete options available!! They are horrible

Anonymous
AZ265

Hello,We bought a house in AZ last year and have had nothing but problems throughout the sale process, construction process, and warranty process. They are all about money and...

#1236089
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They have a poor customer service after they are done with you. Poor quality. I have asked my builder to send someone to fix the cracks all over my house which my house is only one year old and he have said it is my responsibility to fix them. Once they get their money...
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1.5
#1220936
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When buying from toll brothers I thought I was getting a good quality home and a well designed neighborhood to live in. I was hoping to be able to stay here for a long period of time. The homes here cost a good bit but there were other builders in the area that look...
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Anonymous
Carole Cipriano

I can understand not wanting to post your name but the name of the development would be most helpful for those of us considering a Toll Brothers home.They are, undoubtedly, th...

1.4
#1155991
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Toll Brothers home warranty
Toll Brothers home warranty
Toll Brothers home warranty
Toll Brothers home warranty
Toll Brothers home warranty
We purchased a new home in Las Vegas a little over a year ago and we decided on TB because of their reputation for customer service. I have not really found them deserving of this reputation for many reasons but I will stick to my main concerns. We purchased a home for...
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2.3
#1139882
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DO NOT BUY IN WINTER GARDEN, FL Since closing on this house I have had so many problems with items gone wrong and asking them to repair them. Three months since closing I have had so many problems air conditioner x 3 times, problems with the roof, my second bedroom...
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#1127681
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Put in an offer - apparently sales people who had no right to counter -- DID. Said not to come back unless over 2,000,000. Home was 2,199,000. Then put offer in on 2,050,000 - No - now they wanted 1, 150,000. Find out sales people had no right to look at contract let...
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wkbrighton1_28
wkbrighton1_28

Sorry I meant they came back with 2,150,000 - but Oh Wait - now I just heard full asking price only - 2,199,000.

1.0
I liked
  • Home for sale
I didn't like
  • Absolutely unprofessional
#1082152
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We put a deposit on a home in a Toll community in Las Vegas. The total deposit was $65,000. We made many changes to the design of the home, but it was in the framing stage when we withdrew due to me losing my job. Even though Toll has the right contractually to keep...
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3.9
I didn't like
  • Kept all of my deposit after i lost my job
#1076591
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