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My house is extremely humid. The Hardwood floors are uneven The floors upstairs are so uneven that you cannot close doors The house should have been set a bit higher. Too much water accumulates around my house. I had scheduled to have the downstairs floors fixed along...
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2.3
Shrewsbury, New Jersey
#1337700
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Toll Brothers - Estates at Mill Creek

I have tried for four years to get Toll to mow our trails. They advertise our development as Over 2 miles of Walking trails but most of the time they are unusable with poor drainage resulting in large areas of water, overhanging tree branches, high weeds and debris on the trail surface. You are lucky if you don’t twist your ankle or pick up ticks.
#1333017
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Toll Brothers - Legal action

Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.
1.3
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1330547
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Purchased a brand new single family home in San Ramon, CA. in 2018. Had no idea about their poor workmanship and the terrible management. Started good in sales office. Pick and choose our options at their design center in Pleasanton was a joke. Sales ladies have no...
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UnbiasedYak
UnbiasedYak

Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.

1.0
I didn't like
  • Whole experience with toll brothers
#1323876
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Horrible job on the exterior of the property and will leave you high and dry! Do not provide the adequate drainage or pitch to their lots and leave a ton to be desired. They will give you the run around and corporate won't respond either. Have given up 3 seasons of...
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Anonymous
Cynthia leonard

Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.

2.0
#1293248
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Toll Brothers - Chandler has fallen halfway out the sockets

Toll Brothers - Chandler has fallen halfway out the sockets
I purchased my home in Maryland at Marlboro Ridge about 5 years ago. Recently the house has been falling apart! Chandler is off the hinge and about the fall...major cracking in the upper loft of my house....can someone please call me 215-908-4281. Reggie Clark
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1291328
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We recently built with Toll in Michigan, the home has no grading on one side whatsoever, with heavy rains the dirt has all gone away. Neighbors and people who come visit our home are all amazed by the lack of effort by Toll. Have brought this up so many times woth the...
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UnbiasedYak
UnbiasedYak

Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.

2.1
#1272005
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they pretend to be high end, they aren't good people, they lie cheat and vandalize and ignore and brush off customer complaints the good thing about their developments is that the overall package is descent looking albeit lower quality construction, and looks like a...
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Anonymous
reep

so all people destroy kill pollute and complain about plastic and on time deliver soon that is all they will have to compain about s in the bay

#1258072
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Draft home from Toll. Insulation was done on the cheap with no air barrier. Energy audit by a third party exposed the issue, but Toll doesn't want to do anything and hides behind "code", while claiming to be a luxury builder and charging top dollar from customers....
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1.3
I didn't like
  • Warranty and the quality of the build
#1256695
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Contact Toll Brothers

Mailing Address:
Toll Brothers, Inc.
250 Gibraltar Road
Horsham, Pennsylvania 19044
United States
Phone:
(855) 897-8655
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My husband and I are thinking about building a house with Toll Brothers in Aurora, CO. Their models are very nice, but expensive. If we do decide to build with them the whole thing will cost about 1.2M With that being said since it is a lot of money we have searched...
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Anonymous
AC

I would say trust your realtor and your gut instinct. We have been in that sales office a couple of times, looking to maybe purchase/build with them, but after all considerati...

Anonymous
Unhappy buyer

Fort Collins, CO buyer here - it’s been two years and they still haven’t completed our warranty work. We’re convinced that they “hope we’ll give up” and do it ourselves, which...

#1236089
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