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1. My home is not even built per Plan and Signed Agreement.
Hundreds of issues
3. Yard is like a skateboarding field
4. Driveway is stained all over.
5. The entire piece of Sidewalk is pushed in and turned black due to standing water.
Heater wasn't working, had to call an emergency technician to get it fixed.
7. Front door lock pad couldn't be re-programmed.
8. The keypad for Security System wasn't working.
9. Floor tiles are are not leveled and installed without leveling it, it's a mess.
During the construction process, tiles and wood were not protected properly and I had to yelled at them for several months to cover them up. Hundreds of tiles have severe scratches on it
11. Garage door is damaged
12. Driveway is cracked several locations all the way from left to right
All tiles in bathroom have stain and couldn't be cleaned by their contractors.
14. The wood flooring is done unprofessionally.
15. Kitchen cabinets are damaged.
16. Kitchen countertop is damaged
Kitchen Island's countertop was not covered for months during construction process causing deep scratches. Instead of replacing it, they brought in several technicians to fix it even though the first technician said it could not be fixed. The last technician use some sort of rubbing machine on half the counter which made half the counter look different, dull and scratched off.
18. The Fireplace is not done as we paid for the upgrade.
The sub floor everywhere upstairs makes squeaky noise, they had several months to fit it but didn't.
20. The Front Door is painted like it was painted by a child.
21. All exterior doors are not sealed properly, we can see through.
A section of sidewalk is pushed down causing water to puddle and stained like the section was built years ago
23. Some windows do not stay open and slide down
And, the list goes on and on....
User's recommendation: Be Aware.
Product or Service Mentioned: Toll Brothers House Construction.
Preferred solution: Let the company propose a solution.
Toll Brothers Cons: Absolutely unprofessional, Buildings are cheaply built, Poor quality and dishonest, Customer service, Whole experience with toll brothers.
Location: 2107 Manor Creek Ln, Katy, TX 77494
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