Contact Toll Brothers Customer Service
Toll Brothers Phone Numbers and Emails
Toll-Free Number:
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(855) 897-8655
Customer Service:
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(215) 938-8000Office in Fort Washington, PA
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(714) 347-1300Office in Orange, CA
Investors/ Franchising:
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(215) 938-8312
Toll Brothers Emails:
How to Contact Toll Brothers?
Most Popular Number:
| Total calls: 212 | Issue resolved: 1 | Last call: Jul 11, 2025 |
Toll Brothers Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Toll Brothers is 8558978655. 91% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.
People call Toll Brothers mainly because of product/ service, request for information and staff.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Toll Brothers is 8558978655. 91% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.
People call Toll Brothers mainly because of product/ service, request for information and staff.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Toll Brothers is socialmedia@tollbrothers.com. 85% of customers use this email address to address their issues and concerns.
Contact Information
Toll Brothers Website:
Toll Brothers Help Center:
Corporate Office Address:
Summary of Toll Brothers Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Toll Brothers?
Product/ Service Question:
- “Warranty questions on my leaking roof”
- “Warranty wirk”
- “Mstr bathroom toilet is leaking water (rusty color ) and cannot be used!!”
Request for Information Question:
- “Inquiry”
- “Question about flooring”
- “To try and find out home to make a warranty claim. It is absolutely impossible to reach anyone to help you. Impossible. I finally reached someone in Texas and she said people like me call her all the time and the complaint is always the same.”
Staff Question:
- “Complaint re type of appliance and service”
- “Customer service”
- “Customer service representative Toll Brothers Westborough will no honor warranty claims”
Return/ Replace Question:
- “Interior Door replacement”
- “Return initial deposit”
- “Missing fireplace remote?”
Shipping and Delivery Question:
- “Need your locations in Houston Texas”
- “Having serious delays with our new home build”
- “Didn't receive any link to setup the password after sending details for registration”
Refund Question:
- “Refund Inquiry”
- “Refund if downpayment”
Payments and Charges Question:
- “Receipt”
Employment Question:
- “Need w-2”
Other Question:
- “Problems with my home”
- “Termites”
- “Wareanty”
Compare Toll Brothers Customer Service To
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